Can't migrate Parallels from old MacBook Pro to new one and need help.

GetHuman2692354's Setup service issue with Parallels from April 2019

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The issue in GetHuman2692354's own words
I was trying to use the application that I migrated to the new computer. ... I have used Parallels on my MacPro laptop and have just upgraded to a new MacPro laptop. I backed up the first one using Time Machine and then restored all that it had to the new computer. I do have Parallels included in the new computer, but to open it up, it asks for my activation key....I have an email from you (dated *********) that says my activation key is registered with you , but when I go into my Parallels account on-line, it says I don't have any thing registered. Can you help me migrate my Parallels purchased in **** to my new computer and help me locate my activation key? Thanks! Jim
I haven't been able to talk with any of your representatives, I need to talk to a representative who can walk me through the installation of the software on my new computer.
Call me at ***.***.**** and help me get this working.
Since ****.
I've tried to do it myself, but get stuck in the process. It asks for information I don't have. If someone could call me and help me get the Parallels installed and working on my Mac, I would be grateful: ***.***.****.
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I purchased Parallels ** on Saturday December *,**** reference number...***-***-*****Please create service ticket to assist remotely. I am in my parallel...You ****!!! Just a simple questions, quick fix with a human would work well. Yo...Don't see how to use app, very confusing. Please Cancel free trial.Parallels is not recognizing my new laptop jI can't get new upgrade to installMy hard disk crashed, had multiple issues. Now have new iMac desktop and restored...My reference number is *********. I was just charged a renewal fee on **-**-** fo...How to import windows data from time machine back upunable to download Parallels ** on my mac computer. I would like to speak to a hu...
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Parallels

Parallels
Setup service issue
Reported by GetHuman2692354
Apr 6th, 2019 - 2 years ago
I have an issue with Parallels too
Fixed
Seen by 10 customers so far
Similar issue to 44 others
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Timeline

GetHuman2692354 started working on this issue
Apr 6th, 2019 2:38pm
GetHuman2692354 indicated the issue is not fixed yet.
Apr 6th, 2019 6:39pm
GetHuman2692354 indicated the issue is not fixed yet.
Apr 6th, 2019 6:42pm

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