Hello, I would like to start off by saying that papa John's is literally my all time fa...

GetHuman4032338's Delivery problem issue with Papa John's from December 2019

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Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman4032338's own words
Hello, I would like to start off by saying that papa John's is literally my all time favorite pizza and that's why I was very disappointed tonight when I was working a ** hr shift (*pm to *a) and I had ordered online papa John's (in advance at *pm) at your grove city ohio location. I had set the delivery time for your latest which is ****, I have break at **. Your driver (wade?) arrived at my work around ****, and i was working while he called me so I missed it, but i called him a back (literally) a minute later and I didnt get an awnser. I texted him that I was coming up front to get my food and I didnt get a response. I texted him again that if he cant wait on me, he could leave it up front with security, no respons, I texted one more time asking is he was still there.. nothing .* I can provide the times, number of delieverer and screenshots of the multiple texts that I sent. **I called papa John's and was on hold for at least ** minutes. At that time it was **, the manager told me "sorry you didnt awnser the first call from our delivery guy, you dont get the pizza, were closed and your order is voided"and he hung up on me! I was so upset, for now i am out ** something bucks and my only meal for the ** hour shift I was working. It honestly ruined my night, I was looking forward to my favorite mushroom cheese pizza all night beforehand.. I'm very very disappointed in papa John's service and am offended about how they took care of me as a costumer.

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Papa John's

Delivery problem issue
Reported by GetHuman4032338
Dec 3rd, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 70 others
0 customers following this


GetHuman4032338 started working on this issue
Dec 3rd, 2019 1:47pm