In November of last year I ordered * large cheeseburger pizza's without tomato....when...

GetHuman2312521's customer service issue with Papa John's from February 2019

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The issue in GetHuman2312521's own words
In November of last year I ordered * large cheeseburger pizza's without tomato....when I arrived back home (about ** minutes from store location) I opened the pizza boxes and the pizza was full of tomatoes (which my * children do not like)....problem....I called the store and talked to the manager....he confirmed the order was not to have tomatoes....he took care of me I thought....he did not l my card and also gave me t more large pizzas at my convince to order....based on my phone number ***-***-****....I have been out of town for the last couple of months placing my ** yer old father into VA housing....tonight I called half way to place my order via phone when the manager said you have no pizza's on that phone number....and also indicated the manager who gave me the pizza no longer was employed there....after several minutes of discussing customer service with her, she hung up on me....disappointed in her customer service skills as I have been in customer service for several years with GE company....would just like to receive my pizza that the manager promised me....thanks much for listening to me...

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Papa John's

Customer service issue
Reported by GetHuman2312521
Feb 26th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 162 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman2312521 started working on this issue
Feb 26th, 2019 10:47pm

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