Hi I placed an over the phone order for a hear shamped pizza for my parents , they were...

GetHuman2230170's customer service issue with Papa John's from February 2019

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Hi I placed an over the phone order for a hear shamped pizza for my parents , they were at the movies when the pizza was ordered I didn’t know they went out . The girl I placed the order with said they can come*By after there movie . They did go by the place mount juielt tn and they said they didn’t have a pizza for them* after going to * other places .. I calle the hermitage store and told them I ordered the pizza why is it not there the guy said we just found it in the warmer the girl didn’t pass on the information to the new shift . So I told my parents to go back to the place and they made them another pizza . They didn’t offer my parents any thing extra for there trouble and the PR skills we’re not good no appolizies.
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Papa John's

Customer service issue
Reported by GetHuman2230170
Feb 18th, 2019 - 8 mons ago
I have an issue with Papa John's too
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Seen by 1 customer so far
Similar issue to 155 others
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Timeline
GetHuman2230170 started working on this issue
Feb 18th 1:57am
GetHuman2230170 confirmed the issue is fixed. Hooray!
Feb 18th 1:57am