Hi, **I made an order yesterday evening, ORDER NO : **********I am still very cross and...

GetHuman-umaalaiy's customer service issue with Papa John's from February 2019

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Hi, **I made an order yesterday evening, ORDER NO : **********I am still very cross and annoyed with the service i received yesterday with me order!! very disappointed. **my order came *.* hrs late*the order came separately with two different drivers **mins apart because the oven was broken, the manager did not call us to inform us of the situation, i had to call to enquire with what was going on, the pizzas were COLD, i ordered a heart shaped pizza, the PIZZA was not heart shaped and in fact was round for my HUSBAND for valentines day!! very disappointing to not get what you ordered!! i also paid EXTRA for a topping to be added and it was NOT added!! (Olives) **overall, the food which was ordered was not to standard, very cold due to the *.* delay and two separate orders coming at different times and not getting the order which was placed. **i would like my money back please and i will not order again!!!! * star rating for service ruined my evening. very cross!
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Papa John's

Customer service issue
Reported by GetHuman-umaalaiy
Feb 15th, 2019 - 8 mons ago
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Feb 15th 11:00am