Hello my name is Melissa , I am a happy new graduate and professional. I visit the Kok...

GetHuman-mboonstr's Complaint issue with Panera Bread from September 2020

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The issue in GetHuman-mboonstr's own words
Hello my name is Melissa , I am a happy new graduate and professional. I visit the Kokomo location . There is only one located on Reed road in my city. *I have had two unfortunate instances recently where I contacted the store and never heard back from the manager as promised.*One issue they did correct for me but the way it was corrected was totally unacceptable .*The second one I never got any feedback or resolvement from.*The first issue I had was getting two incorrect soups and then a third, an incorrect size.*Additionally on the same order at the last moment I added two large caramel frappuccino type blended drinks...the drinks were terrible and I noticed as it was just too late and I was pulling off they were mostly milk had NO ice and they tasted unsweetened ******my second order was a large order for a business meeting with three different combo meals , and a dozen bagels.. when I got my one wrap replaced it was cold and soggy the bagels we're not warmed and had NO spreads.

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Panera Bread

Complaint issue
Reported by GetHuman-mboonstr
Sep 27th, 2020 - 2 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 329 others
0 customers following this

Timeline

GetHuman-mboonstr started working on this issue
Sep 27th, 2020 7:33pm
GetHuman-mboonstr indicated the issue is not fixed yet.
Sep 30th, 2020 12:07am

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