Location of Restaurant: Smithfield, NC . Store *******. My order *******Ordered * Cinn...

GetHuman3873878's Complaint issue with Panera Bread from November 2019

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The issue in GetHuman3873878's own words
Location of Restaurant: Smithfield, NC . Store *******. My order *******Ordered * Cinnamon crunch bagels & other * people with me ordered same thing. Only * other customers in store, but waited ** minutes for food to be ready( was not paged went up to pick up window & food sitting there& no employee to be seen. All of bagels were burnt, they said they just looked burnt because their oven was not hot & had to use fast browner ( or something like that) Well they were black & could not eat them. Went back up to window & gave back to them, waited another ** minutes. The newly cooked ones were very good .Also, Ordered a coffee & no Light Brew available, told them that they were out of Light Coffee & they never brought any out . Very disappointed in this visit & not sure I will go to this location again when I am in Smithfield, will choose another restaurant instead.

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Panera Bread

Complaint issue
Reported by GetHuman3873878
Nov 2nd, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 949 others
0 customers following this

Timeline

GetHuman3873878 started working on this issue
Nov 2nd, 2019 10:16pm