Was not happy with the way my pick up order was presented. One of the breads was missi...

GetHuman-dhumew's customer service issue with Panera Bread from May 2019

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The issue in GetHuman-dhumew's own words
Was not happy with the way my pick up order was presented. One of the breads was missing and no one called to let me know. I placed the order a day ahead so I would be sure to get both. The muffins I ordered were not in a box and were thrown in on the bottom of the bag. I spoke with a Panera employee and she substituted a bread only. No offers of anything to make up for the bad experience were offered. Thank you
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Panera Bread

Customer service issue
Reported by GetHuman-dhumew
May 20th, 2019 - a mon ago
I have an issue with Panera Bread too
Not resolved
Seen by 5 customers so far
Similar issue to 825 others
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Timeline
GetHuman-dhumew started working on this issue
May 20th 6:19pm