GetHuman2616414's customer service issue with Panera Bread from March 2019
Help with my Panera Bread issue
The issue in GetHuman2616414's own words
Notify management about my issue. ... I have been very disappointed with the Connamon Raisin Bread. I have been burying it forever and love it. I have noticed lately the loaf has shrunk in size and is full of air holes. I don’t mind paying $*.** for this bread when I get a decent size slice. Also several weeks back I had ordered a loaf and a Extra large sourdough loaf, I had ordered it for the morning but wasn’t able to get there until the afternoon and found out they had sold the loaves of bread that were reserved for me. Your representative that helped me was very apologetic but offered nothing to me for the error. Just the other day I went into the store and ordered the bread for the next day and paid for it and the rep said I will mark it paid. Well that never happened, I was given my bread but I was very annoyed when your rep told me she was marking my order paid. I now will make sure I get my receipt. I shop only at the Torrance Store on PCH.
Others have also complained about same issue with other items.
Management to listen to my complaint and make positive changes.
Have been buying bread at this location for years.
I have an issue with Panera Bread too
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