My issue is not fixed...Your customer service system is terrible.

GetHuman-bucca's customer service issue with Panera Bread from March 2019

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Help with my Panera Bread issue
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The issue in GetHuman-bucca's own words
Tried numerous times to purchase Tomato Basil bread ... First let me say I really like everything your shops offer..I am not your biggest customer but I am a customer..I have gone to your Collegevill PA seven times recently and only to be told they are all out of tomato basil bread.I have tried different times of day but that makes no difference.. I am told by the staff they are sold out...I can see being sold out in the afternoon but first thing in the morning..What is the story?
The staff really didn’t seem to care.
I really don’t understand how your customer service works..I sincerely thought I would have been contacted by Panera...It’s not up to me. My way of solving would be not to return to purchase theTomato Basil bread..Wegmans is very near and they have breads that rare very delicious.*All in all I am The staff really didn’t seem to carevery disappointed PANERA never contacted me
I didn’t give up.
No, I am tired of this.
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Panera Bread

Bakery Service
Customer service issue
Reported by GetHuman-bucca
Mar 26th, 2019 - 4 years ago
Fixed
Seen by 43 customers so far
Similar issue to 593 others
0 customers following this
Items needed
Name on the reservation

Timeline

GetHuman-bucca started working on this issue
Mar 26th, 2019 4:09pm
GetHuman-bucca shared this issue with others over email
Mar 26th, 2019 4:10pm
GetHuman-bucca indicated the issue is not fixed yet.
Mar 29th, 2019 4:26pm
GetHuman-bucca indicated the issue is not fixed yet.
Mar 29th, 2019 4:49pm
GetHuman-bucca indicated the issue is not fixed yet.
Mar 29th, 2019 4:54pm
GetHuman-bucca indicated the issue is not fixed yet.
Mar 29th, 2019 6:53pm
GetHuman-bucca indicated the issue is not fixed yet.
Apr 1st, 2019 7:35pm
GetHuman-bucca indicated the issue is not fixed yet.
Apr 1st, 2019 7:41pm

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