I used a new $** gift card today. The bill was $**.** and receipt says balance is...

GetHuman-sturambo's customer service issue with Panera Bread from March 2019

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The issue in GetHuman-sturambo's own words
The site says to check at the store when the card has no Pin. The cashier said she can’t check that. ... I used a new $** gift card today. The bill was $**.** and receipt says balance is *.**. Cashier said she could not check balance for me. The card has no Pin *. I am very conscientious about my gift cards and keep new ones in a particular place. If the balance is correct I would like to see details of previous activity on the card. I would like the correct amount to be loaded on the card. The balance should be $**.**.
Give me my correct credit for a new $** card minus today’s cost (**.**)
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Panera Bread

Customer service issue
Reported by GetHuman-sturambo
Mar 11th, 2019 - 5 mons ago
I have an issue with Panera Bread too
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Seen by 4 customers so far
Similar issue to 513 others
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GetHuman-sturambo started working on this issue
Mar 11th 11:12pm