My wife and myself go to Panera once a week maybe more, but you have changed the way yo...
GetHuman-hbemploy's customer service issue with Panera Bread from February 2019
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The issue in GetHuman-hbemploy's own words
My wife and myself go to Panera once a week maybe more, but you have changed the way you get your food with a buzzer, no one serves you anymore. I have a family of four including my self and when we order our food we have to pick up our food at the other end of the restaurant because the aren't any big tables where you pick your food. So think of this carrying your food four people from the pick up point. My kids are to small to carry their own, so we have to make more than one trip, then my food is cold. This is a bad idea.
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