We are very excited when Panera Belton, Missouri location opened a couple of months ago...

GetHuman2232034's customer service issue with Panera Bread from February 2019

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The issue in GetHuman2232034's own words
We are very excited when Panera Belton, Missouri location opened a couple of months ago. My family always loved Panera while we were still living in Connecticut. We went right away when this location opened. The first experience wasn’t that great. No Asiago bread and my salad was brown and old. Normally, we love your salad because it’s always fresh whichever location we go. We’re not impressed. Yesterday we tried it again. As usual, there was no Asiago bread. We did buy Turkey sandwiches. Sure enough, my Caesar Salad was brown and disgusting. To my surprise, I pulled out a couple of brown and rotten arugula from mine and my daughter’s sandwich. That was it for us. That location should really work on their quality control. It’s a shame it will ruin your reputation. Kneadr’s is now our new favorite. The two visits were both bad experience for us. So I hope you guys will do something and educate the people that work there. Thank you! Panera Belton, Missouri location needs improvement.
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Panera Bread

Customer service issue
Reported by GetHuman2232034
Feb 18th, 2019 - 8 mons ago
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GetHuman2232034 started working on this issue
Feb 18th 1:26pm