a vegetarian's disappointment

GetHuman-dhelmbol's customer service issue with Panera Bread from February 2019

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The issue in GetHuman-dhelmbol's own words
just to register a dissatisfaction with PB* maybe this complaint will be added to complaints from others, that PB will tweak its recipe(s?). ... *, I really like PB's menu, food, service, atmosphere, customer loyalty rewards, and, in general, the way they operate. *, I really really like your Broccoli Cheddar soup. *, I'm a vegetarian, and recently learned that your Broccoli Cheddar soup has a base of chicken broth. *, I haven't had the Broccoli Cheddar soup since learning that, and probably won't be having it again, *, boo hoo* I'm going to probably be patronizing PB less often, not because I'm mad, but because PB has less to offer, *, the PB site I patronize, when I do, is on North University in Ann Arbor, my phone number is ***-***-****, *, this statement probably accomplishes all I want to accomplish, and can accomplish, and so is the end of any attempt on my part to communicate with PB.
no comment
It already probably is going to be, if it ever will be. Tweak one of or some of your recipes, to make it*them suitable for vegetarians.
To the extent I am a good customer, it's because the PB fare and experience is generally positive-- a good value. But in fact, PB is a capitalist company, and I'm not "loyal" to capitalist institutions.
No. And I consider the communication above sufficient. I will make no further attempts to contact.
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Panera Bread

broccoli cheddar soup
Customer service issue
Reported by GetHuman-dhelmbol
Feb 17th, 2019 - 8 mons ago
I have an issue with Panera Bread too
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Seen by 3 customers so far
Similar issue to 419 others
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GetHuman-dhelmbol started working on this issue
Feb 17th 3:35pm