I just wanted to share my disappointment in recent changes in the Panera dining experie...
GetHuman-sonnyten's customer service issue with Panera Bread from February 2019
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The issue in GetHuman-sonnyten's own words
I just wanted to share my disappointment in recent changes in the Panera dining experience. We have enjoy the food and atmosphere of Panera for a long time. Last night, we visited the Panera in Newark, DE and was surprised at the change in parking arrangement(pay vs. voucher), the lack of pastry items, the .** offering, and the portion of food(Soup and Grilled Cheese) for the price. The changes that have been made are not consumer friendly. Based on this most recent experience, we will now need to expend our gift cards and look for an alternative. Sincerely, Maurice H. Tenney, Jr
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