Why does Panera Bread no longer use the panini press for sandwiches? Instead we are no...

GetHuman1957557's customer service issue with Panera Bread from January 2019

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The issue in GetHuman1957557's own words
Why does Panera Bread no longer use the panini press for sandwiches? Instead we are now getting our sandwiches toasted. This is a totally different taste than the panini and in my opinion diminishes Panera sandwiches completely. Whose idea was this up the corporate chain somewhere, with obviously no input from customers? **Are the panini press sandwiches ever coming back? I just don't understand what the change was for or about. It absolutely brings nothing better to the sandwich and instead I am truly NOT a fan.
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Panera Bread

Customer service issue
Reported by GetHuman1957557
Jan 13th, 2019 - 9 mons ago
I have an issue with Panera Bread too
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Seen by 90 customers so far
Similar issue to 285 others
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Timeline
GetHuman1957557 started working on this issue
Jan 13th 8:02pm
GetHuman1957557 indicated the issue is not fixed yet.
Jan 14th 12:16am
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Jan 14th 11:28am
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Jan 14th 3:27pm
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Jan 18th 9:10pm
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Jan 18th 9:10pm
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Jan 20th 1:41am
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Jan 20th 2:18am
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Jan 20th 1:47pm
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Jan 20th 3:09pm
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Jan 20th 3:59pm