I made a mistake when I purchased their service. I meant to order their "premium" servi...

GetHuman2145718's customer service issue with Pandora Radio from February 2019

2 views
 | 
9177 similar
 | 
0 following
Help with my Pandora Radio issue
GetHuman2145718's next move: call Pandora Radio.
The best way to get your problem resolved is to tap the button below to start calling Pandora Radio. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2145718 may need:
Username, Email on Account, Phone Number, Account Type, Password, and Name of Account Holder
The issue in GetHuman2145718's own words
I made a mistake when I purchased their service. I meant to order their "premium" service but what I got was a lesser level that is no better than the free version yet I paid $*.** for it. I tried to upgrade to premium service, but however I try to upgrade Pandora wants to charge me the full $*.** as if I had not already paid them $*.**. **All I want is to pay the $* additional bucks for premium service & have my billing date remain on the first.
GetHuman2145718 did not yet indicate what Pandora Radio should do to make this right.
I have an issue with Pandora Radio too
How GetHuman2145718 fixed the problem
We are waiting for GetHuman2145718 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pandora Radio's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Pandora Radio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2145718 fixes it.
This email address isn't valid

Pandora Radio

Customer service issue
Reported by GetHuman2145718
Feb 6th, 2019 - 4 mons ago
I have an issue with Pandora Radio too
Not resolved
Seen by 2 customers so far
Similar issue to 9177 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman2145718 started working on this issue
Feb 6th 1:19pm
GetHuman2145718 shared this issue with others over email
Feb 6th 1:21pm