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The issue in GetHuman1959430's own words
I recently purchased the new Reflexions bracelet with the starter Pandora clip and safety chain. Soon after, I ordered two dazzling elegance silver clips. I clipped them onto my bracelet and have been wearing them for *-* weeks. I am a housewife and have worn it carefully but was shocked to find one had fallen off and been lost yesterday. I didn't knock it or treat it roughly - hence my shock!**I would like to make you aware of this occurrence for the on-going quality control of your product. The product is too expensive for this sort of malfunction to happen so early into owning the bracelet.**I am a loyal customer who has a traditional Pandora bracelet full of your charms collected over the years. Having filled it I was thrilled to try your new Reflexions range. **It would be wonderful to have a replacement for my lost dazzling elegance silver clip.
GetHuman1959430 did not yet indicate what Pandora Radio should do to make this right.
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