i upgraded to the $**.** fee about * months ago for more music variety. now, if i am p...

GetHuman1711680's customer service issue with Pandora Radio from December 2018

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The issue in GetHuman1711680's own words
i upgraded to the $**.** fee about * months ago for more music variety. now, if i am playing music on my Ipad at home, i leave music playing for my animalsall day long if i am away. if i am wanting to listen to music on my phone outside the house during the same time, i am unable to do so. the following message appears on my phone screen* "someone else is listening to your pandora account. Only one person can listen at a time. I have never received this notice before? how can we fix so multiple devices can listen?
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Pandora Radio

Customer service issue
Reported by GetHuman1711680
Dec 7th, 2018 - 5 mons ago
I have an issue with Pandora Radio too
Fixed
Seen by 3 customers so far
Similar issue to 7269 others
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Timeline
GetHuman1711680 started working on this issue
Dec 7th, 2018 6:17pm
GetHuman1711680 indicated the issue is not fixed yet.
Dec 7th, 2018 6:26pm