I was charged for a year service to my credit card that I did not give you access to...

GetHuman1664804's customer service issue with Pandora Radio from December 2018

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The issue in GetHuman1664804's own words
I was charged for a year service to my credit card that I did not give you access to. Yes I had a * month free trial. I was not well at the time of the trial ending, Also not aware of this company finding one of my credit card and taking out a year of service. When I got my bill I saw the charge and was instructed to e-mail so i sent my request for a refund. I also read that if I tried to send another e-mail it would take longer to answer I am still waiting for an answer . Not understanding what is taking so long I want my money back. I feel that I should have been sent an e-mail that I would be billed If I didn't respond after so many days that my trial was ending.
GetHuman1664804 did not yet indicate what Pandora Radio should do to make this right.
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Pandora Radio

Customer service issue
Reported by GetHuman1664804
Dec 1st, 2018 - 6 mons ago
I have an issue with Pandora Radio too
Not resolved
Seen by 3 customers so far
Similar issue to 7005 others
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Timeline
GetHuman1664804 started working on this issue
Dec 1st, 2018 12:15am
GetHuman1664804 shared this issue with friends on Facebook
Dec 1st, 2018 12:17am