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The issue in GetHuman-gnsairso's own words
We are not happy with the one month free subscription so if you don't mind removing it from our charge credit card account.*.We are willing to pay for the free one month so if you don't mind removing it after that I believe the Free month was going to be the month of September * through October * after October * through November * it was gonna be the first $**.** a month so if you don't mind removing it please.*Thank You
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