Same password works on computer, fails on TV

GetHuman1181533's customer service issue with Pandora Radio from September 2018

4 views
 | 
4322 similar
 | 
0 following
Help with my Pandora Radio issue
First: share to improve GetHuman1181533's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1181533's next move: call Pandora Radio.
The best way to get your problem resolved is to tap the button below to start calling Pandora Radio. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1181533 may need:
Username, Email on Account, Phone Number, Account Type, Password, and Name of Account Holder
The issue in GetHuman1181533's own words
Sign in to Pandora on the Sony Bravia TV ... Same password that works to sign in to Pandora on my computer fails when trying to sign in to Pandora on my Sony Bravia TV. I tried this several times and carefully checked the password, matching it to the one that Pandora sent me in response to "forgot my password", which also matches to the original password. In other words I did not forget it but was just checking to see that Pandora had the same password and it did.
The user does not know how to correct this problem since it is assumed that all media use the same password syntax and in fact the same password.
To make this right, please tell me the correct syntax of the password that will work on all media.
About six years.
I tried changing my password back to itself but this has the same result* works for computer, not for TV.
I have an issue with Pandora Radio too
How GetHuman1181533 fixed the problem
We are waiting for GetHuman1181533 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pandora Radio's attention and get better help faster. Tap below to get started.
Having Pandora Radio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Pandora Radio email you?
This email address isn't valid
Follow this issue
See how GetHuman1181533 fixes it.
This email address isn't valid

Pandora Radio

Customer service issue
Reported by GetHuman1181533
Sep 22nd, 2018 - 6 mons ago
I have an issue with Pandora Radio too
Not resolved
Seen by 4 customers so far
Similar issue to 4322 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1181533 started working on this issue
Sep 22nd, 2018 2:06am