My husband and I have a shared T-Mobile account and today you had the free one year sub...

GetHuman-mbnmille's customer service issue with Pandora Radio from August 2018

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The issue in GetHuman-mbnmille's own words
I was trying to switch the free t-mobile Tuesday Pandora Plus to my husband's Pandora account. His pandora account email is *****@***.com ... My husband and I have a shared T-Mobile account and today you had the free one year subscription on T-mobile Tuesday for Pandora Plus. I didn't realize that it was only one subscription per account, and put it on my account already. He wanted it on his account, so I am trying to see if the free year of Pandora Plus can be switched to his account instead. Thanks!
We coshare our t-mobile account, so when I clicked on the t-mobile Tuesday free Pandora Plus link, I didn't realize that meant he could not get it.
I want you to deactivate the free one year subscription of Pandora Plus on my account (*****@***.com) and put the free year of Pandora Plus on his account. (*****@***.com)
We have both been customers for many years.
Looked at all the questions online, but didn't see my issue.
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Pandora Radio

Pandora Plus switched to my husband's account
Customer service issue
Reported by GetHuman-mbnmille
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 30 customers so far
Similar issue to 3089 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Account Type
Password
Name of Account Holder

Timeline

GetHuman-mbnmille started working on this issue
Aug 28th, 2018 4:17pm
GetHuman-mbnmille indicated the issue is not fixed yet.
Aug 28th, 2018 5:34pm
GetHuman-mbnmille indicated the issue is not fixed yet.
Aug 28th, 2018 7:39pm
GetHuman-mbnmille indicated the issue is not fixed yet.
Aug 28th, 2018 7:49pm
GetHuman-mbnmille indicated the issue is not fixed yet.
Aug 28th, 2018 7:50pm
GetHuman-mbnmille indicated the issue is not fixed yet.
Aug 29th, 2018 8:33pm
GetHuman-mbnmille indicated the issue is not fixed yet.
Aug 31st, 2018 6:04pm