Hi, I cancelled my free Pandora Premium Trial a bit over a month ago and even deleted m...

GetHuman1034694's customer service issue with Pandora Radio from August 2018

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The issue in GetHuman1034694's own words
Hi, I cancelled my free Pandora Premium Trial a bit over a month ago and even deleted my card information from my account to make sure it wouldn't be charged for the month of August. I clearly remember the notice on my laptop screen stating that my subscription would end effective of August **, ****. I'm just noticing that I was charged for this month, so I had to go back and I cancelled the subscription and deleted my card information once again. Considering that I cancelled this over a month prior to my free trial ending, I definitely shouldn't have been charged on my account and demand a refund, reassurance that my card won't be charged again, and also an explanation as to how and why this happened.

GetHuman1034694 did not yet indicate what Pandora Radio should do to make this right.

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How Do I Recover My Pandora Radio Account?Why Do My Songs Keep Cutting Out on Pandora?How Do I Recover My Pandora Radio Account?How Do I Cancel My Pandora Account?How Do I Recover My Pandora Radio Account?
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Pandora Radio

Customer service issue
Reported by GetHuman1034694
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 20 customers so far
Similar issue to 2899 others
0 customers following this
Items needed
Username
Email on Account
Phone Number
Account Type
Password
Name of Account Holder

Timeline

GetHuman1034694 started working on this issue
Aug 25th, 2018 10:19am
GetHuman1034694 indicated the issue is not fixed yet.
Aug 25th, 2018 2:42pm

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