Hi, I cancelled my free Pandora Premium Trial a bit over a month ago and even deleted m...

GetHuman1034694's customer service issue with Pandora Radio from August 2018

Help with my Pandora Radio issue
The issue in GetHuman1034694's own words
Hi, I cancelled my free Pandora Premium Trial a bit over a month ago and even deleted my card information from my account to make sure it wouldn't be charged for the month of August. I clearly remember the notice on my laptop screen stating that my subscription would end effective of August **, ****. I'm just noticing that I was charged for this month, so I had to go back and I cancelled the subscription and deleted my card information once again. Considering that I cancelled this over a month prior to my free trial ending, I definitely shouldn't have been charged on my account and demand a refund, reassurance that my card won't be charged again, and also an explanation as to how and why this happened.
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Pandora Radio

Customer service issue
Reported by GetHuman1034694
Aug 25th, 2018 - 4 mons ago
I have an issue with Pandora Radio too
Fixed
Seen by 6 customers so far
Similar issue to 2899 others
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Timeline
GetHuman1034694 started working on this issue
Aug 25th 10:19am
GetHuman1034694 indicated the issue is not fixed yet.
Aug 25th 2:42pm