pandora premium account lost

GetHuman-jwlaw's customer service issue with Pandora Radio from August 2018

Help with my Pandora Radio issue
The issue in GetHuman-jwlaw's own words
when trying to open one of my downloaded channels - pandora said it couldn't connect to my phone ... I am currently subscribed to the premium level but have lost access to my account - can you help?
if i have downloaded music through my premium level - why does pandora need to connect to my phone - should be able to play offline
get my account back with music
been a customer for several years
for the problem I had - was necessary to delete my account and re-download. This brings up a few questions - why did this happen?*I had to re-upgrade to my premium service - used another credit card through the Apple app store - will I be double billed for this month?
I have an issue with Pandora Radio too
How GetHuman-jwlaw fixed the problem
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Pandora Radio

premium
Customer service issue
Reported by GetHuman-jwlaw
Aug 12th, 2018 - 7 mons ago
I have an issue with Pandora Radio too
Fixed
Seen by 11 customers so far
Similar issue to 2324 others
0 customers following this
Items needed
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Timeline
GetHuman-jwlaw started working on this issue
Aug 12th, 2018 5:54pm
GetHuman-jwlaw indicated the issue is not fixed yet.
Aug 13th, 2018 7:53pm
GetHuman-jwlaw indicated the issue is not fixed yet.
Aug 13th, 2018 7:56pm
GetHuman-jwlaw indicated the issue is not fixed yet.
Aug 13th, 2018 7:57pm