I accidentally (and without realizing) signed up for Pandora Premium. I immediately tri...

GetHuman-cmacmill's customer service issue with Pandora Radio from August 2018

Help with my Pandora Radio issue
The issue in GetHuman-cmacmill's own words
I accidentally (and without realizing) signed up for Pandora Premium. I immediately tried to go back to Pandora Plus, but was told by the system that Pandora Plus was now $* more than I had been paying. I tried to send a note through the support web site, but was told there was an error, WITHOUT ANY INDICATION OF WHAT THE ERROR WAS! There were NO errors! I've been with Pandora for many, many years, but am ready to go to Spotify if this does not get rectified. Thank you for your time and your understanding of my problem.
GetHuman-cmacmill did not yet indicate what Pandora Radio should do to make this right.
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Pandora Radio

Customer service issue
Reported by GetHuman-cmacmill
Aug 11th, 2018 - 7 mons ago
I have an issue with Pandora Radio too
Fixed
Seen by 9 customers so far
Similar issue to 2276 others
0 customers following this
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Timeline
GetHuman-cmacmill started working on this issue
Aug 11th, 2018 5:10am
GetHuman-cmacmill indicated the issue is not fixed yet.
Aug 16th, 2018 4:14pm
GetHuman-cmacmill indicated the issue is not fixed yet.
Aug 16th, 2018 4:14pm
GetHuman-cmacmill indicated the issue is not fixed yet.
Aug 16th, 2018 4:15pm
GetHuman-cmacmill indicated the issue is not fixed yet.
Aug 16th, 2018 4:15pm
GetHuman-cmacmill indicated the issue is not fixed yet.
Aug 16th, 2018 4:15pm
GetHuman-cmacmill indicated the issue is not fixed yet.
Aug 22nd, 2018 4:02am
GetHuman-cmacmill indicated the issue is not fixed yet.
Aug 22nd, 2018 11:00am
GetHuman-cmacmill indicated the issue is not fixed yet.
Aug 23rd, 2018 4:39pm