Pandora tapped into my PayPal account depleted it and then defaulted to a credit card n...

GetHuman-hoocherm's customer service issue with Pandora Radio from June 2018

Help with my Pandora Radio issue
The issue in GetHuman-hoocherm's own words
Pandora tapped into my PayPal account depleted it and then defaulted to a credit card number they had on file from what I originally set up my PayPal account. I changed my credit card number it will no longer work for them. I don't want it set up that way. I want to buy a year at a time with cash or a check or a prepaid PayPal card. I am afraid that when they try to Bill it per the old credit card account they'll find out it doesn't work in they will shut off my service and I'll lose all my songs. Can you tell me how to accomplish this?
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Pandora Radio

Customer service issue
Reported by GetHuman-hoocherm
Jun 4th, 2018 - a yr ago
I have an issue with Pandora Radio too
Fixed
Seen by 3 customers so far
Similar issue to 426 others
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Timeline
GetHuman-hoocherm started working on this issue
Jun 4th, 2018 4:53pm
GetHuman-hoocherm indicated the issue is not fixed yet.
Jun 4th, 2018 6:21pm