I am currently enrolled in a free trial of Pandora premium, but I am trying to upgrade...

GetHuman-jenngrac's customer service issue with Pandora Radio from June 2018

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Help with my Pandora Radio issue
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Username, Email on Account, Phone Number, Account Type, Password, and Name of Account Holder
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If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue and preferred resolution, in GetHuman-jenngrac's own words:
I am currently enrolled in a free trial of Pandora premium, but I am trying to upgrade to the family plan online. Do I need to wait until my free trial expires before I can do the upgrade? Or is there someway to cancel the current free trial and go into the family plan?
I trust that Pandora Radio will make this right and come up with a resolution that is fair.
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Pandora Radio

Customer service issue
Reported by GetHuman-jenngrac
Jun 1st, 2018 - 23d ago
I have an issue with Pandora Radio too
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Seen by 4 customers so far
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Timeline
GetHuman-jenngrac started working on this issue
Jun 1st 3:08pm