I am currently enrolled in a free trial of Pandora premium, but I am trying to upgrade...

GetHuman-jenngrac's customer service issue with Pandora Radio from June 2018

4 views
 | 
395 similar
 | 
0 following
Help with my Pandora Radio issue
First: share to improve GetHuman-jenngrac's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jenngrac's next move: call Pandora Radio.
The best way to get your problem resolved is to tap the button below to start calling Pandora Radio. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jenngrac may need:
Username, Email on Account, Phone Number, Account Type, Password, and Name of Account Holder
Tip from another customer
If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman-jenngrac's own words
I am currently enrolled in a free trial of Pandora premium, but I am trying to upgrade to the family plan online. Do I need to wait until my free trial expires before I can do the upgrade? Or is there someway to cancel the current free trial and go into the family plan?
GetHuman-jenngrac did not yet indicate what Pandora Radio should do to make this right.
I have an issue with Pandora Radio too
How GetHuman-jenngrac fixed the problem
We are waiting for GetHuman-jenngrac to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pandora Radio's attention and get better help faster. Tap below to get started.
Having Pandora Radio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Pandora Radio email you?
This email address isn't valid
Follow this issue
See how GetHuman-jenngrac fixes it.
This email address isn't valid

Pandora Radio

Customer service issue
Reported by GetHuman-jenngrac
Jun 1st, 2018 - 7 mons ago
I have an issue with Pandora Radio too
Not resolved
Seen by 4 customers so far
Similar issue to 395 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jenngrac started working on this issue
Jun 1st 3:08pm