I am sharing an Apple ID account with my family, however I have my own pandora account...

GetHuman-shaydasa's customer service issue with Pandora Radio from May 2018

294 similar
0 following
Help with my Pandora Radio issue
First: share to improve GetHuman-shaydasa's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shaydasa's next move: call Pandora Radio.
The best way to get your problem resolved is to tap the button below to start calling Pandora Radio. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-shaydasa's own words
I am sharing an Apple ID account with my family, however I have my own pandora account separate from them. Is there a way I can upgrade my pandora account to pandora plus without taking it from a family member with the same Apple ID who already has pandora plus? Every time I try to change the settings, the app does not require payment for the upgrade and instead changes my status to Plus and my mom’s status (who has a separate pandora account but the same Apple ID) to regular.
GetHuman-shaydasa did not yet indicate what Pandora Radio should do to make this right.
I have an issue with Pandora Radio too
How GetHuman-shaydasa fixed the problem
We are waiting for GetHuman-shaydasa to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pandora Radio's attention and get better help faster. Tap below to get started.
Having Pandora Radio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Pandora Radio email you?
This email address isn't valid
Follow this issue
See how GetHuman-shaydasa fixes it.
This email address isn't valid

Pandora Radio

Customer service issue
Reported by GetHuman-shaydasa
May 21st, 2018 - 8 mons ago
I have an issue with Pandora Radio too
Not resolved
Seen by 7 customers so far
Similar issue to 294 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone Number
Account Type
Name of Account Holder
GetHuman-shaydasa started working on this issue
May 21st, 2018 10:39pm