Before contacting them, items GetHuman-shaydasa may need:
Username, Email on Account, Phone Number, Account Type, Password, and Name of Account Holder
The issue in GetHuman-shaydasa's own words
Trying to upgrade pandora account to pandora plus ... I am sharing and Apple account with my family, however I have a separate pandora account (different username, password, and music stations). The problem I have been experiencing is that I cannot pay and get pandora plus for my own account. Every time I select the option for pandora plus, it does not require payment and instead takes the pandora plus status away from a family member. Is there a way to make it so I could pay for my own pandora plus account without taking it from another person with the same Apple ID?
Frustrating because it keeps taking the upgrade from my mom’s un-associated account instead of just allowing me to pay to upgrade my own account
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