I have set my KX-TG**** system to pulse, yet when I pick up the handset to dial I get t...

GetHuman1371930's customer service issue with Panasonic from October 2018

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The issue in GetHuman1371930's own words
I have set my KX-TG**** system to pulse, yet when I pick up the handset to dial I get the clicking sound of tone dialing in the background and if I connect to an automated system it does not respond to my input. I was previously advised to reset my system factory default using ****, and removing and replacing the batteries, but this does not seem to have made any difference. I am using Verizon FIOS. Would like a solution to this problem.
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Panasonic

Customer service issue
Reported by GetHuman1371930
Oct 18th, 2018 - a mon ago
I have an issue with Panasonic too
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Seen by 3 customers so far
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Timeline
GetHuman1371930 started working on this issue
Oct 18th 8:57pm