The zoom lever on the right side of the camera does not work, it does not move the lens...

GetHuman-mstanich's customer service issue with Panasonic from October 2018

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The issue in GetHuman-mstanich's own words
The zoom lever on the right side of the camera does not work, it does not move the lens. When I try to use change a setting the choices flip by so fast I cannot make a selection. I bought the DCM-FX*** from Dodd Camera on Feb **,****. I took it there and they told me they would have to ship it to there Cleveland office for $**, and that office would ship to Panasonic *-* week turn around and doubt full if I would get any warranty from Panasonic?????? Please respond.
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Panasonic

Customer service issue
Reported by GetHuman-mstanich
Oct 17th, 2018 - a mon ago
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GetHuman-mstanich started working on this issue
Oct 17th 2:09pm