Before contacting them, items GetHuman1472560 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1472560's own words
Trying to dial out to individuals ... I recently purchased a Panasonic wireless tel, model KX-TGL*** for my mother-in-law who is in a nursing home in the Bronx. She was able to dial out when I was down there, but now she can't call out...she can only receive incoming calls. She does have to dial "*" first for outgoing calls. My Uncle tried to dial out also when he visited her yesterday but it's still not working!
She is in a nursing home in the Bronx and I live in upstate NY. I can't run down there to resolve the problem!
I won't be able to see her again until December. I need a reply ASAP so I can contact my Uncle as to how to resolve the situation so she can make outgoing calls! She is depressed enough being in a nursing home and her only "brightness" in the day is her ability to call her friends and relatives.
I've had Panasonic products in the past and they were reliable.
Initially, I tried unplugging the both phones in order to reset them. They both functioned when I left her on Mon but now they are not functioning!
I have an issue with Panasonic.com too
How GetHuman1472560 fixed the problem
We are waiting for GetHuman1472560 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.