I have a Panasonic phone system KX-TG**** with * phones which work great. I purchased...

GetHuman-pdf's customer service issue with Panasonic.com from May 2018

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The issue in GetHuman-pdf's own words
I am trying to link a KX-TG*** handset to a KX-TG**** phone system ... I have a Panasonic phone system KX-TG**** with * phones which work great. I purchased * additional unit KX-TGA*** to add to the system but it will not link to the system. I have charged the batteries and used the instructions in the online manual. The system will not recognize or register the new unit. When the unit is on the charger all it tells me is "Base no power".*What shall I do to make the new phone work with the system I have?
I need clear information to accomplish linking a KX-TG*** handset to a KX-TG**** phone system
I tried the online instructions from the online manual and the manual that came with the KX-TG**** phone system and nothing seems to work.
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Panasonic.com

Link a KX-TG*** handset to a KX-TG**** phone system
Customer service issue
Reported by GetHuman-pdf
May 29th, 2018 - 2y ago
I have an issue with Panasonic.com too
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Seen by 20 customers so far
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Timeline
GetHuman-pdf started working on this issue
May 29th, 2018 11:50pm
GetHuman-pdf shared this issue with others over email
May 29th, 2018 11:55pm
GetHuman-pdf indicated the issue is not fixed yet.
May 30th, 2018 1:02am
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May 30th, 2018 4:38pm
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May 30th, 2018 4:46pm
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May 31st, 2018 8:06pm
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Jun 1st, 2018 9:19pm
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Jun 1st, 2018 9:20pm
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Jun 2nd, 2018 1:29am
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Jun 2nd, 2018 1:30am
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Jun 2nd, 2018 7:52pm
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Jun 4th, 2018 3:28pm
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Jun 5th, 2018 10:20pm
GetHuman-pdf indicated the issue is not fixed yet.
Jun 8th, 2018 10:32pm