I have not received my order. You*took the payment off my Discover*Card, but I got not...

GetHuman-melvajcr's customer service issue with PalmBeachJewelry.com from October 2018

Help with my PalmBeachJewelry.com issue
The issue in GetHuman-melvajcr's own words
I have not received my order. You*took the payment off my Discover*Card, but I got nothing. You all are*difficult to contact. I ordered two*ruby tennis bracelets. I have spoken*to two reps, Shannon, and Becky to*no avail. I would like to be removed*from your mailing list as I will not order anything else from you.
GetHuman-melvajcr did not yet indicate what PalmBeachJewelry.com should do to make this right.
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How GetHuman-melvajcr fixed the problem
My computer cut off, but the phone number is *-***-***-****. My daughter gave me this number.
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PalmBeachJewelry.com

Customer service issue
Reported by GetHuman-melvajcr
Oct 12th, 2018 - 10d ago
I have an issue with PalmBeachJewelry.com too
Fixed
GetHuman-melvajcr shared how to fix
Seen by 7 customers so far
Similar issue to 91 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-melvajcr started working on this issue
Oct 12th 4:13pm
GetHuman-melvajcr confirmed the issue is fixed. Hooray!
Oct 13th 5:52pm
GetHuman-melvajcr confirmed the issue is fixed. Hooray!
Oct 13th 5:59pm