Your company has become an absolute disaster. I have been with it for about ** years...

GetHuman5528234's customer service issue with Page Plus Cellular from December 2020

Help with my Page Plus Cellular issue
First: share to improve GetHuman5528234's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5528234 may need:
Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number
The issue in GetHuman5528234's own words
Your company has become an absolute disaster. I have been with it for about ** years. I have just spent ** minutes on the phone trying to buy $** worth of minutes by credit card. The online refill says something about "only once a month". The phone person barely speaks English and has such poor equipment that hearing her was virtually impossible. Finally I learn that she can't take credit cards but will transfer me to the credit card department. Whereupon she cut me off. So I had to start all over and thus the ** minutes. In addition, you should know that upon originally calling several days in a row, I was told you were having technical difficulties, to hang up and call later. *There is no excuse for such awful service...covid or not. If you have them working at home, you need to make certain they have proper equipment. Imagine trying to deal with a phone business whose phones are basically broken.

GetHuman5528234 did not yet indicate what Page Plus Cellular should do to make this right.

How GetHuman5528234 fixed the problem

We are waiting for GetHuman5528234 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Page Plus Cellular's attention and get better help faster. Tap below to get started.
Having Page Plus Cellular issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Page Plus Cellular

Customer service issue
Reported by GetHuman5528234
Dec 6th, 2020 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 49 others
0 customers following this


GetHuman5528234 started working on this issue
Dec 6th, 2020 11:17pm

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies