Pacific Gas and Electric Customer Service

Contact Pacific Gas and Electric & solve common issues

Use Pacific Gas and Electric's Phone Number

Pacific Gas and Electric's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Pacific Gas and Electric. Below you will also find the phone and non-phone-based contact information we've gathered.

Pacific Gas and Electric: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Pacific Gas and Electric.
There's more!
Click below to show 2 more questions, answers, and complete guides to common Pacific Gas and Electric customer support problems.

Contacting Pacific Gas and Electric customer support

Below you can compare and contrast the 4 ways to contact Pacific Gas and Electric by looking at which ones are the fastest and which ones other customers recommend the most for solving Pacific Gas and Electric customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Pacific Gas and Electric across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
800-743-5000
Customer Service
19 mins121
877-660-6789
Residential Customer Service Center
2 mins35
Online Help at pge.com
Customer Service
< 2 hrs96
https://twitter.com/pge4me
Customer Service
3 mins35

Recent reasons customers contacted Pacific Gas and Electric:

I have been calling to have my gas and electric turned off I have someone there waiting...
The pilot light on my gas water heater won't light*after repeated tries.
My power is off since may *. I received a call from PG&E on Sunday morning telling me t...
Possible gas blockage on a stove burner. Would like to have problem checked out.
Hello, I am very upset at the **** *** ***** *** lunch lady looking *** company PG&E an...
road construction right of way issues
I want to know how long I have to pay my bill before I get shut off
Called this morning. Spoke to seven persons. Need a supervisor.*Need to pay by debit c...
After the last power outage when I had to pay for a hotel because I have a medical devi...
Good afternoon,**Tenant at ***-B Pacific in Alameda has been going around in circles tr...
Hung up on by a man who works in the credit*amp*arrearage department after he kept inte...
I want to install a gate* and a fence the top of my driveway, There is a power pole th...
Need to have gas shut off to remove dryer. Do not want to shut off electricity.
I have questions for a live agent. I don't want to keep pressing buttons and getting no...

Help me with my issue

Does GetHuman work with Pacific Gas and Electric?

GetHuman does not work with Pacific Gas and Electric's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Pacific Gas and Electric at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Pacific Gas and Electric's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Pacific Gas and Electric at a Glance

Pacific Gas and Electric has no chat option
Pacific Gas and Electric has no customer email
Pacific Gas and Electric has 1 help forum
Pacific Gas and Electric has 1 twitter handle
Pacific Gas and Electric has no facebook page
Contact information overview

Answered on this page:

What are the available options for reporting a gas leak?
Solutions to common issues

Contacting Other Companies

Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!