Terrible shopping experience*mis treatment by store employee in Clearwater Florida stor...

GetHuman-robinopa's Complaint issue with PacSun.com from March 2019

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The issue in GetHuman-robinopa's own words
Terrible shopping experience*mis treatment by store employee in Clearwater Florida store on *******.*I was birthday shopping with my ** year old Daughter at the mall and stopped in Pac sun (her favorite store). We were noticed by sales girls but not acknowledged. No help finding sizes and while they did not appear to be busy helping anyone, there was no offer to use the dressing room, so we helped ourselves. When heading to registers we saw them close the store gate half way and realized it must be closing time. Moments later at checkout the sales girl was extremely short with us. Angrily she asked if we were rewards members and did not speak when handing back change from our $** purchase. She then condesendingly said "Have a great night" and VERY forcefully slammed the gate shut behind us. My Daughter and I were shocked! I'm sure this is not the way your company wants to treat loyal customers. It was a very bad experience for the both of us and shows the unprofessional manner in which this store operates. I am happy to provide store receipt information, as I sincerely hope this matter will be addressed. I would hate to think that any other person (especially a young impressionable one) would have to be treated as we were last night. *Thank you for your help in this matter.**Robin Oparnica

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PacSun.com

Complaint issue
Reported by GetHuman-robinopa
Mar 25th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 890 others
0 customers following this

Timeline

GetHuman-robinopa started working on this issue
Mar 25th, 2019 11:53pm

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