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There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman-robinopa's own words
Terrible shopping experience*mis treatment by store employee in Clearwater Florida store on *******.*I was birthday shopping with my ** year old Daughter at the mall and stopped in Pac sun (her favorite store). We were noticed by sales girls but not acknowledged. No help finding sizes and while they did not appear to be busy helping anyone, there was no offer to use the dressing room, so we helped ourselves. When heading to registers we saw them close the store gate half way and realized it must be closing time. Moments later at checkout the sales girl was extremely short with us. Angrily she asked if we were rewards members and did not speak when handing back change from our $** purchase. She then condesendingly said "Have a great night" and VERY forcefully slammed the gate shut behind us. My Daughter and I were shocked! I'm sure this is not the way your company wants to treat loyal customers. It was a very bad experience for the both of us and shows the unprofessional manner in which this store operates. I am happy to provide store receipt information, as I sincerely hope this matter will be addressed. I would hate to think that any other person (especially a young impressionable one) would have to be treated as we were last night. *Thank you for your help in this matter.**Robin Oparnica
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