we placed an order on Cyber Monday that didn't go threw. Placed it again and again said...

GetHuman1720154's customer service issue with PacSun.com from December 2018

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The issue in GetHuman1720154's own words
we placed an order on Cyber Monday that didn't go threw. Placed it again and again said it didn't get placed. Placed it a third time and got an email saying our items had been shipped only to find out that was the *st order and all three orders got placed which caused my bank account to overdraft. When we called after the *nd ordered failed the person on the phone assured us our card was not charged. I don't know what is going on. Now there's almost ***.** worth of merchandise coming to me and what I thought was going to be an easier way to purchase items turns out to be a big financial and time burden. The ball has been dropped not just once but three times. I need someone to contact me on so I can return these items and tell me what is the fastest way to get the money back in my checking account. The orders where placed using my sons email DXR*****@***.com.*Thank you,
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Customer service issue
Reported by GetHuman1720154
Dec 9th, 2018 - 5 mons ago
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GetHuman1720154 started working on this issue
Dec 9th, 2018 12:10am