Hi Good morning.*I'm trying to fix the problem and start off my day, but customer servi...

GetHuman-happyson's customer service issue with PacSun.com from December 2018

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The issue in GetHuman-happyson's own words
Hi Good morning.*I'm trying to fix the problem and start off my day, but customer service really ruined my day already.**I ordered stuff over the BlackFriday weekend online, and I ordered size M for dresses, but one of them came with size L. I called PacSun customer service this morning if they could send me size M of the dress that came with size L. BUT, the answer was .. they don't have a control or an access to inventory to check if they have that size in stock. and they EVEN told me to call around several stores to see if they have that dress and size M. **I was on the phone with this girl for ** minutes, and she was no help. I asked her if I could talk to supervisor, but she was saying her supervisor is not there yet. and she kept saying I have to figure it out on my end..**For me.. it doesn't make any sense that I have to call around and see if they have size M.. when PacSun sent me the wrong size.... **This is ridiculous... I've been buying a lot of stuff from PacSun, but I don't know about that from now on.
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PacSun.com

Customer service issue
Reported by GetHuman-happyson
Dec 4th, 2018 - 2 mons ago
I have an issue with PacSun.com too
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Seen by 1 customer so far
Similar issue to 330 others
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Timeline
GetHuman-happyson started working on this issue
Dec 4th, 2018 6:03pm
GetHuman-happyson indicated the issue is not fixed yet.
Dec 4th, 2018 6:04pm