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PacSun Customer Service

Answers to Common Problems

Use PacSun's Phone Number

PacSun's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for PacSun.

How long do I have to return an item to PacSun? You have 60 days from the date of purchase to return an item to PacSun. Please ensure that the product is in unused and unworn condition,... Read more

How Do I Track My PacSun.com Order? If you're interested in tracking your PacSun order, you'll first want to visit their website. Next, you're going to click the "person"... Read more

Does PacSun offer international shipping? Yes, PacSun offers international shipping for customers outside of the United States. The company recognizes its global customer base... Read more

What is PacSun's sizing chart? PacSun provides a detailed sizing chart to help customers find the perfect fit. Our sizing chart is specifically designed to cater... Read more

Can I cancel or change an order after it has been placed? Yes, you can cancel or change an order after it has been placed, but it must be done as soon as possible. We understand that circumstances... Read more

Does PacSun have a loyalty program? Yes, PacSun has a loyalty program called myGSOM Rewards. As a member, you can enjoy exclusive benefits and earn points with every purchase.... Read more

How Do I Exchange the Wrong Item with PacSun? You can return an item from the American Sun wear retailer Pac Sun if you purchase or receive the wrong item. The company has a different... Read more

There's more!

Click below to show 9 more questions, answers, and complete guides to common PacSun customer support problems.

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Recent reasons customers contacted PacSun:

I have a $** Pacsun gift card that is several years old. How can I find out if it’s st...

I am returning Order No *******. One of the items WAS NOT RECEIVED, Kendall & Kylie*Sh...

hello I'm jo*They said it would be canceled because they were out of stock, but I can't...

I ordered * items and got only * and haven’t get * more items yet

I was sent the wrong item In the mail. Order number is ********. I was sent a random sh...

I am about to purchase an order and I used gift cards and I had more than enough money...

Hello i placed an order with pacsun June **st and i had a couple items. I know that wit...

Good morning, *I was recently compensated ** dollars of my original payment. I had orde...

I wanteed to make a purchase, though the website kept saying my payment info wasn't cor...

There is a bathing suit that is Playboy tie dyed but it will not let me select the size...

so i been trying to order some stuff from pacsun and every time i go to place my order...

Hello,*Around * weeks ago I purchased two pairs of jeans through Pacsun Online. Both of...

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Does GetHuman work with PacSun?

GetHuman does not work with PacSun's customer support operations, directly or in any other way. GetHuman has no partnership or relation to PacSun at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check PacSun's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!