Good Morning,*I received my shipment of Order Number: ******** but when I went to unpac...
GetHuman1697479's customer service issue with PacSun.com from December 2018
Help with my PacSun.com issue
First: share to improve GetHuman1697479's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1697479's next move: talk to PacSun.com when they open.
PacSun.com's call center is closed now. We will send GetHuman1697479 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1697479 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1697479's own words
Good Morning,*I received my shipment of Order Number: ******** but when I went to unpack everything, I noticed that I received an item by mistake INSTEAD of an item that I purchased. I did not receive the following item: Vintage I Medium Indigo in size **, UPC:*******. This item was $**.**-an expensive item. What I received instead is a Mustard Color Cardigan by LA Hearts, UPC: ******.*How do I go about correcting this??? What are my options???*Please Help Me to Correct This!*Mollie Gannon*Order: *********Placed on: November **, ****
GetHuman1697479 did not yet indicate what PacSun.com should do to make this right.
I have an issue with PacSun.com too
How GetHuman1697479 fixed the problem
We are waiting for GetHuman1697479 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.