Good Morning,*I received my shipment of Order Number: ******** but when I went to unpac...

GetHuman1697479's customer service issue with PacSun.com from December 2018

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The issue in GetHuman1697479's own words
Good Morning,*I received my shipment of Order Number: ******** but when I went to unpack everything, I noticed that I received an item by mistake INSTEAD of an item that I purchased. I did not receive the following item: Vintage I Medium Indigo in size **, UPC:*******. This item was $**.**-an expensive item. What I received instead is a Mustard Color Cardigan by LA Hearts, UPC: ******.*How do I go about correcting this??? What are my options???*Please Help Me to Correct This!*Mollie Gannon*Order: *********Placed on: November **, ****
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PacSun.com

Customer service issue
Reported by GetHuman1697479
Dec 5th, 2018 - a mon ago
I have an issue with PacSun.com too
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Timeline
GetHuman1697479 started working on this issue
Dec 5th, 2018 8:14pm