I have placed an order * days ago. When I got the confirmation the shipping & Billing a...

GetHuman-aguvf's customer service issue with PacSun.com from November 2018

80 views | 252 similar | 0 following
Help with my PacSun.com issue
First: share to improve GetHuman-aguvf's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-aguvf's next move: call PacSun.com.
The best way to get your problem resolved is to tap the button below to start calling PacSun.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-aguvf may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-aguvf's own words
I have placed an order * days ago. When I got the confirmation the shipping & Billing address was incomplete. The street name was missing. I have tried to call * times to customer service. Which by the way is in the Phillapines & not the USA. They have told me there is no way to edit or cancel this order. It cannot be mailed to an incomplete address. I have been told * times that I will receive a Phone call about the order. I have not received one phone call or Email. In the meantime my credit card has been charged. I will not be able to get the cyber Monday prices & the items will not be available . I don’t understand why you cannot resend the items once they are returned to the correct address . Tgaut way I can keep the items I ordered . I am very disappointed with the service I have received from Pacsun. I hope to be able to fill out a survey and it will not be good . There is no excuse for someone not to get in touch with me or call me . That is what I was told by your customer service people in THE PHILLAPINES!!!’n

GetHuman-aguvf did not yet indicate what PacSun.com should do to make this right.

How GetHuman-aguvf fixed the problem

We are waiting for GetHuman-aguvf to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common PacSun.com customer problems.
How Do I Track My Pacsun Package?How Do I Exchange the Wrong Item from Pacsun?How Do I Track My Pacsun Com Order?How Do I Edit a Pacsun Order?How Do I Give Feedback About My Experience to Pacsun?
Do you have a customer issue as well?
We can help you get PacSun.com's attention and get better help faster. Tap below to get started.
Having PacSun.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-aguvf fixes it.
This email address isn't valid

PacSun.com

Customer service issue
Reported by GetHuman-aguvf
Nov 28th, 2018 - 2 years ago
Not resolved
Seen by 80 customers so far
Similar issue to 252 others
0 customers following this

Timeline

GetHuman-aguvf started working on this issue
Nov 28th, 2018 1:02am

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies