i was trying to order something and put my gift card in, i pressed place my order sever...

GetHuman-bearwhy's customer service issue with PacSun.com from June 2018

Help with my PacSun.com issue
i was trying to order something and put my gift card in, i pressed place my order several times with all the info, but it just sent me back to the cart. later in the day, i tried to order again but my gift card wouldn’t work and it said it was invalid. i’m not sure what to do now since nothing is working even.
I trust that PacSun.com will make this right and come up with a resolution that is fair.
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PacSun.com

Customer service issue
Reported by GetHuman-bearwhy
Jun 25th, 2018 - 2 mons ago
I have an issue with PacSun.com too
Fixed
Seen by 10 customers so far
Similar issue to 26 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-bearwhy started working on this issue
Jun 25th 3:19am
GetHuman-bearwhy indicated the issue is not fixed yet.
Jun 25th 5:44am