I was residing in a rental property at **** Faucette Avenue Durham NC. I vacated the pr...

GetHuman-mrsawhit's customer service issue with PSNC Energy from December 2018

Help with my PSNC Energy issue
The issue in GetHuman-mrsawhit's own words
I was residing in a rental property at **** Faucette Avenue Durham NC. I vacated the premises on *******. I called PSNC to let them know. The bill was in my Father’s (Willie Whitney) name. I tried to end billing on the account. PSNC continued billing my Father even though I called to cancel on numerous occasions. I paid all bills up until the final bill. *PSNC is a large company. They can afford to absorb the charges. They can abandon policy in the name of treating a customer fairly. *I respectfully request that the billing be removed from my Father, Willie Whitney, name. **Regards,**AW
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PSNC Energy

Customer service issue
Reported by GetHuman-mrsawhit
Dec 3rd, 2018 - 2 mons ago
I have an issue with PSNC Energy too
Fixed
Seen by 4 customers so far
Similar issue to 11 others
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Timeline
GetHuman-mrsawhit started working on this issue
Dec 3rd, 2018 5:09pm
GetHuman-mrsawhit indicated the issue is not fixed yet.
Dec 3rd, 2018 5:10pm