I'm a former employee Ronald M. Furr (******) retired **** as Troubleman at the Sunbury...

GetHuman-ronbet's customer service issue with PPL Electric Utilities from September 2020

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I'm a former employee Ronald M. Furr (******) retired **** as Troubleman at the Sunbury Service Center. I'm having trouble with VIA Benefits, they have disapproved my wife's premium,Betty E. Furr claims for **********, **********, **********, and **********. The only record I have is my Fidelity Investments receipt from my pension. What I need is a proof of premium payment from PPL retiree Benefits for the entire year of ****. I've contacted Capital Blue and they said that PPL should supply this information. It's impossible to get through to PPL for anything other then paying your bill or reporting an outage! It appears that they have completely divorced themselves from their former employees! I hope that someone can get this to the proper department and get me some help. I'm about at wits end, as I have been on the phone for hours trying to get this straightened out. Thank you!

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PPL Electric Utilities

I need the benefit receipts for my wife Betty E, Furr.Capital Blue WPB*********** for the year ****.
Customer service issue
Reported by GetHuman-ronbet
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 61 others
0 customers following this
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GetHuman-ronbet started working on this issue
Sep 29th, 2020 6:20pm
GetHuman-ronbet indicated the issue is not fixed yet.
Sep 30th, 2020 11:54pm