I got a new PIN number in the mail. Started trying to access the personal banking to si...

GetHuman-momofkml's Setup Account issue with PNC Bank from May 2020

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Before contacting them, items GetHuman-momofkml may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
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You can sign up easily by going to the website and following the instructions on the home screen.
The issue in GetHuman-momofkml's own words
I got a new PIN number in the mail. Started trying to access the personal banking to sign up and it wouldn’t let me get through. It says my info is already in the system but I have no idea how to access it. Can the whole thing be started again? If so please let me know how to do that. This is the most frustrating site I’ve ever dealt with. I just want to pay my card online and not have to call every month.

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PNC Bank

Setup Account issue
Reported by GetHuman-momofkml
May 28th, 2020 - 5 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1393 others
0 customers following this

Timeline

GetHuman-momofkml started working on this issue
May 28th 8:51pm
GetHuman-momofkml indicated the issue is not fixed yet.
May 29th 1:02am