Please train you people to listen better. I have been frustrated beyond belief today. I...

GetHuman3691700's customer service issue with PNC Bank from October 2019

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The issue in GetHuman3691700's own words
Please train you people to listen better. I have been frustrated beyond belief today. I am attempting to roll my Ira cd over. It has been a lot of time with no help at all. I kept saying I would like the best rate I don't care about the length of time. No one seemed to process. I have wasted to long and really got no where. I tried at my bank , on the **** phone number . Was switched to * different girls which is fine but I had to repeat * x with the first one the same thing and she finally switched me a Ira cd consultant . I guess I expected a small list of options which I never got, I did finally find out that the longer month wise the lower percents . But I just really feel like I never actually got what I needed.

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PNC Bank

Customer service issue
Reported by GetHuman3691700
Oct 2nd, 2019 - a year ago
Not resolved
Seen by 15 customers so far
Similar issue to 4685 others
0 customers following this

Timeline

GetHuman3691700 started working on this issue
Oct 2nd, 2019 6:36pm