*****@***.com *Ms. Stacy Juchno*Executive General Auditor*PNC Wealth Management***** Fi...

GetHuman2958701's customer service issue with PNC Bank from May 2019

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The issue in GetHuman2958701's own words
*****@***.com *Ms. Stacy Juchno*Executive General Auditor*PNC Wealth Management***** Fifth Ave,*Pittsburgh, PA **********Your fund transfer procedure is stated below:**Our bank is transferring the fund as an investment fund to your account. Our bank will be responsible for all the documentation that will back up the fund to your account based on these procedures:***. We have assigned a representative that will be coming to Germany*Switzerland to facilitate the fund release* our representative will be in Germany until you confirm the transfer of the $**.*MillionUSD in your account.**. Our bank representative will sign an investment agreement with you. See the attached draft copy. The investment agreement is to proof that the fund is an investment loan though it becomes invalid once the fund get to your account.**. This investment agreement will be registered with the US Embassy in accordance with the investment fund transfer procedures. The registration of the document is $*,***USD. The $*,***USD will be handed over to our representative on arrival after the signing of the investment agreement. The registration of the document is to obtain the approval from the US Treasury Department and also to guarantee the legalization of the fund as a legal fund and a fund that is meant for an investment within Germany*Switzerland.**. Our bank representative will have a meeting with your fund to inform your bank about the incoming fund and its legality and also your bank will provide the compliance that is needed to be fulfilled in accordance with Germany monetary regulations that will be fulfilled by our bank to be sure that the fund is released into your account without any problem during the processing of the transfer or after the transfer.**This is the procedure and below is what is required of you:*(a) We will provide you the information of our representative that will be coming to Germany*Switzerland and you will purchase the Business Class air ticket for the bank representative.*(b) A hotel accommodation will be arranged by you for *-*Working day where the bank representative will be until the fund is credited into your account.**Immediately we receive your confirmation, the name of the bank representative will be forwarded to you and our bank will write an undertaken on the procedures to guarantee you that the fund will be credited into your account before the departure of our representative and failing to do so, we will refund all the expenses and some percentage will be paid to you as a compensation.**Be rest assured that this procedures is ***% guaranteed for your fund release.****Is this message, received per E-Mail, really from your bank?*regards,*KKARL-JOSEF ORTHMANN******@***.com

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PNC Bank

Customer service issue
Reported by GetHuman2958701
May 21st, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 3424 others
0 customers following this

Timeline

GetHuman2958701 started working on this issue
May 21st, 2019 10:54am

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