Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2595934 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2595934's own words
On March **, ****, I had an account alert that my account had several transactions were pending. After, work I went to the ATM and deposited $***. I received a receipt that showed a balance of $**.xx on ******* at **:**pm. On March **, ****, I awake to * overdraft transactions of $**.** each totaling $***.**. I contacted PNC Customer Service because this was ridiculous. I was first told that charges couldn’t be refunded. I later escalated to the supervisor SAbrina. After our conversation we met in the middle and * overdraft charges were refunded. However, I’m still upset because I deposited the money into the account and received a receipt showing an available balance of $**.xx. This issue have happened to me on several occasions and each representative tells me a different thing. I follow their instructions and still get penalized. My PNC account is the only account I experience overdraft charges when I deposited the money in the account on the same day. I would like the additional overdraft charges on ******* refunded. I will agree to not use electronic drafts any longer. I like PNC bank but the constant overdraft charges are upsetting especially when I am depositing the money the same day. Can a member of management review my Customer Service calls and account? I will forward all*emails of receipts showing conflicting information from PNC. Thank You
GetHuman2595934 did not yet indicate what PNC Bank should do to make this right.
I have an issue with PNC Bank too
How GetHuman2595934 fixed the problem
We are waiting for GetHuman2595934 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.